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The practice offers full accessibility for those with special needs, including level access, automatic doors, a lift to the 1st and 2nd floor consulting rooms as well as ground floor consulting rooms. When booking your appointment or planning to visit the surgery, please make the reception team aware of any special requirements so that we can ensure that the most appropriate appointment location is booked for you.

Disabled parking – Blue badge scheme
The blue badge scheme is for people with severe mobility problems. It allows blue badge holders to park close to where they need to go.

Loop system
We have a portable induction loop at the reception desk. Please ask a member of staff if you would like to make use of this during your consultation today. For more information on the loop hearing system, visit the Hearing Link website.
– British Deaf Association
– The Deaf Health Charity – SignHealth
– Action Hearing Loss
– Royal Association for Deaf People
– National Deaf Children’s Society

Blind and Partially Sighted
If you or family members are blind or partially sighted we can give you a large print of our practice leaflet upon request. Please ask Reception for further information.
For more advice and support for blind people please see the following websites:
– Royal National Institute of Blind People (RIND)
– blind.org.uk
– British Blind Sport

Guide dogs
Guide dogs are welcome at the surgery but we ask that you be aware of other patients and staff who may have an allergy or fear of dogs.
– Guide dogs

Other disability websites
– BID Services
– Disability Go
– Disabled People, your Rights, Benefits, Carers and the Equality Act
– Disability Rights UK
– Living with a Disability NHS Choices
– Disability Action
– Mencap

Parking
Parking is available for patients on the right hand side of the car park (as you drive in). There is also 2 hour parking in Milman Road and Mitcham Close.
Please note that some areas of Milman Road are for residents with permits only. Please remember to park considerately and be respectful of our neighbours when parking on the street and do not block drives or cause obstructions to other road users.

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life-threatening emergency, please dial 999.

Early morning (from 7am), evening (after 6:30pm), and Saturday appointments are available by special booking, please ask reception for details.

We have appointments available until 8pm one day per week, please check with the surgery as these days change weekly to provide more flexibility.